The Terms and Conditions
set out below (“Conditions”) apply to your use of this web site
and related web sites (“Site”), including the use of the
information & services offered on the Site.
In accessing and using the Site, you shall be
deemed to have read each and all the Conditions without modification.
If you do not agree, please cease use of the site and leave the site
These Conditions must be read in conjunction
with any other applicable terms and conditions governing the use of
The information available on the Site relates to the hotels and
resorts owned and managed by The Claridges Hotels & Resorts, a
corporation constituted under the laws of India, and its subsidiaries,
controlled entities, affiliates and related parties (“Claridges”).
Use of Site
The services of this Site are available only to individuals who can
form legally binding contracts under applicable law, and thus, are not
available to minors. By using this Site, You represent that You are of
sufficient legal age to use this Site and to create binding legal
obligations for any liability You may incur as a result of the use of
this Site. You also warrant that You are legally authorized to make
the travel reservations and/or purchases for either Yourself or for
another person for whom You are authorized to act.
You may only use this Site to make legitimate reservations or
purchases and shall not use this Site for any other purposes,
including without limitation, to make any speculative, false or
fraudulent reservations, or any reservation in anticipation of demand.
This Site is to be used by You for Your personal use only.
Commercial uses of this Site are strictly prohibited unless prior
written consent from Claridges has been granted. You agree that You
will not use this Site for chain letters, junk mail,
"spamming", solicitations (commercial or non-commercial) or
bulk communications of any kind including but not limited to
distribution lists to any person who has not given specific permission
to be included in such a list.
You accept that all Information provided on the Site or any other
material accessed through the Site including via any Linked Web Site
is general information about Claridges and is not in the nature of
You also accept that all of the Information is provided on an “as
is” basis and to the extent permitted by law, is provided without
any warranty, representation or condition of any kind whether express,
implied, statutory or otherwise. You assume all responsibility and
risk for your use of or reliance upon the Information and the Site or
any other material accessed through the Site including via any Linked
Claridges is not liable for any loss (direct or indirect) resulting
from any action taken or reliance made by you on the Information or
any other material accessed through the Site including via any Linked
Web Site. You should make your own inquiries and seek independent
professional advice before acting or relying on any such information
Claridges may from time to time update, modify or add to the
Information, including these Conditions and absolutely reserves the
right to make such modifications without any obligation to notify
past, current or prospective users of the Site. Unless otherwise
specified to the contrary all new Information shall be subject to
Claridges does not guarantee that the Site will operate
continuously or without interruption or be error free. In addition,
Claridges may also suspend or discontinue any aspect of the Site at
any time without being liable for any direct or indirect loss as a
result of such action.
The Site contains “Claridges” logos, trade and service marks
and devices (including the word “Claridges”) and other valuable
trade or service marks owned by Claridges or licensed to Claridges to
distinguish its offerings. These trade and service marks and related
intellectual property are protected from copying and simulation under
national and international laws and any reproduction or use of any of
the contents of this Site without the express written consent of
Claridges is prohibited. Nothing contained on this Site should be
construed as granting, by implication, estoppel, or otherwise, any
license or right to use any of the Trademarks without the written
permission of Claridges.
The information, text, graphics, images, sounds, links, modules and
all other information and software published or otherwise contained in
the Site (“Information”) are either owned exclusively by Claridges
or licensed by Claridges and except as specifically provided in these
Conditions may not be copied, distributed, displayed, reproduced or
transmitted, in any form or by any means whether electronic,
mechanical, photocopying, recording, or otherwise, without the prior
written approval of Claridges. Without limitation you may not, without
such approval from Claridges, create derivative works from any part of
the Site or commercialise any Information, products or services
obtained from any part of the Site. Information procured from a third
party may be the subject of copyright owned by that third party.
Liability Disclaimer & Exclusion
In no event shall Claridges be responsible for any direct,
indirect, special, incidental or consequential loss or damage, however
arising and whether in contract, tort or otherwise, which you may
suffer in connection with or arising out of:
* your use of the Site or any Linked Web Site; or
* your use of or reliance on Information or any other material
accessed through the Site including via any Linked Web Site; including
without limitation, loss or damage by way of loss of profits, loss of
business opportunity, business interruption or loss of information.
These Conditions do not purport to exclude liability arising by any
applicable law if, and to the extent, such liability cannot be
lawfully excluded, however, to the extent permitted by law, all
warranties, terms or conditions which would otherwise be implied into
these Conditions are hereby excluded.
Where applicable law implies any warranty, term or condition, and
that law prohibits exclusion or modification of the application of or
the liability of Claridges under, any such warranty, term or
condition, then the liability of Claridges shall include liability for
that warranty, term or condition but such liability will be limited
for a breach of that warranty, term or condition to one or more of the
* if the breach relates to services, the supply of the services
again or payment of the cost of having the services supplied again;
* if the breach relates to products and the products can be repaired,
repair of such products or payment of the costs of having the products
repaired, but otherwise, replacement of the products or the supply of
equivalent products or payment of the cost of replacing the products
or of acquiring equivalent products.
The reservations feature of the Site is provided solely to assist
customers in determining the availability of travel related services
and products and to make legitimate reservations and for no other
You warrant that you are at least 18 years of age, possess the
legal authority to enter into the legal agreement constituted by your
acceptance of these Conditions and to use the Site in accordance with
You agree to be financially responsible for your use of the Site
including without limitation for all reservations made by you or on
your account for you, whether authorised by you or not. For any
reservations or other services for which fees may be charged you agree
to abide by the terms or conditions of supply including without
limitation payment of all moneys due under such terms or conditions.
The Site contains details of hotel charges and room rates
(including any available SPECIAL PROMOTIONS) for hotels and resorts
owned & managed by Claridges.
Hotel reservation terms and conditions of booking are set out on
the Site and payment will be in accordance with the procedure set out
in such terms and conditions.
No contract will subsist between you and Claridges or any of its
affiliates in respect of any services or products offered through the
Site unless and until Claridges accepts your order by e-mail or
automated confirmation through the Site confirming that it has
accepted your reservation, booking or order and any such contract
shall be deemed to incorporate the hotel reservation terms and
conditions of booking. Any other relevant terms and conditions
relating to particular services or products are set out in the Site.
You undertake that all details you provide to in connection with
any services or products which may be offered by Claridges on the Site
(including hotel room reservations) will be correct and, where
applicable, the credit card which you use is your own and that there
are sufficient funds to cover the cost of any services or products
which you wish to purchase. Claridges reserves the right to obtain
validation of your credit card details before providing you with any
services or products.
Security & Non Confidentiality
Claridges does not warrant and cannot ensure the security or
confidentiality of any information which you transmit to Claridges.
Accordingly, any information which you transmit to Claridges is
transmitted at your own risk.
Governing Law & Jurisdiction
These Conditions are governed by the laws in force in India and you
agree to submit to the exclusive jurisdiction of the courts of India.